If you have decided on an online casino, there are questions about the respective online service: If you want to get in touch with the customer service of an online casino, you should first inform yourself about how they work. Often online casinos do not have their own telephone support, but employ staff in independent call centers to provide telephone support to pay via sms casino here. As a caller you should therefore be aware that an independent call center may care for many different companies and therefore does not immediately recognize the request of the calling customer. You should also inform yourself about the costs of the call. The supervising hotlines are often based abroad. A call can therefore be expensive accordingly. The costs are best informed via the website of the online casino. Here, the costs incurred for a telephone call must be published in any case. Since the hotlines are often looked after abroad, it may lead to misunderstandings due to comprehension difficulties. For this reason, it is important that at the beginning of his call slowly and clearly describes his concerns and possibly also clarifies to which specific online casino you have a question about https://www.slotjar.com/sq/lojra-online-kazino/. Here you can also determine whether you have success with your own native language at the respective hotline. Especially in the new casinos, however, you can see directly on the webpage whether the customer service is available in German. If the casino is licensed by the MGA (Maltese Gaming Authority), its customer service is most likely in Malta, which is abroad but within Europe.

In many cases, a call with a hotline that is usually subject to a charge can be avoided. Therefore, before picking up the phone, it makes sense to look around the website of the online casino: Is there an area that answers frequently asked questions ( FAQ : Frequently Asked Questions)? Are there any terms and conditions ? Can the questions already be clarified with the help of the conditions and instructions listed there?